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Developing Patients' Experiences Database After Hospital Discharge: Another Step in Improving Stroke Care.

Olympia Konstantakopoulou1, Petros Galanis1, Daphne Kaitelidou1

  • 1Center for Health Services Management and Evaluation, Nursing Department, National and Kapodistrian University of Athens, Athens Greece.

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Summary

This study assessed stroke patient experiences in Greek hospitals. Many patients reported good care, but lack of social service support negatively impacted their overall hospital experience.

Keywords:
Disease ManagementPatient ExperiencesStroke Care

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Area of Science:

  • Neurology
  • Healthcare Management
  • Patient Experience Research

Background:

  • Stroke patient experiences significantly impact recovery and satisfaction.
  • Understanding patient perspectives is crucial for improving acute stroke care pathways.
  • Existing research lacks comprehensive data on stroke patient experiences in Greek public hospitals.

Purpose of the Study:

  • To evaluate the hospital stay and discharge experiences of first-ever acute stroke patients in Greece.
  • To identify key factors influencing stroke patient satisfaction with care.
  • To provide evidence-based recommendations for enhancing stroke patient care services.

Main Methods:

  • Cross-sectional study with retrospective data collection.
  • Inclusion of 135 first-ever acute stroke patients from seven Greek Public Hospitals (SUN4P registry).
  • Utilized the Greek translated version of the NHS-Stroke Questionnaire.

Main Results:

  • 48.2% of stroke patients rated their overall care experience as very good/excellent.
  • 66% of patients reported participation in decision-making regarding their treatment.
  • 21.5% did not receive social services support for benefits/aids, negatively affecting their experience (p=0.017).

Conclusions:

  • Healthcare policymakers must address factors influencing stroke patient hospitalization experiences.
  • Developing a national stroke patient experience database is recommended for prioritizing improvements.
  • A framework for redesigning stroke patient management and services is needed.