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[Lean, work and psychological well-being.]

Carla Garoni1, Fabrizio Dori1, Caterina Bianciardi2

  • 1Azienda Ospedaliero-Universitaria Senese, Siena (Italy).

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Summary
This summary is machine-generated.

Implementing the Lean approach in healthcare settings significantly improved employee job satisfaction and positively impacted workload management. This study highlights Lean

Keywords:
healthcareleanpsychological well-beingwork well-being

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Area of Science:

  • Healthcare Management
  • Organizational Psychology
  • Occupational Health

Background:

  • A strong correlation between job satisfaction and overall health is well-established in numerous studies.
  • The Siena University Hospital adopted the Lean approach to foster personnel development and enhance work organization.
  • The Lean methodology aims to create value for patients, healthcare professionals, and the organization.

Purpose of the Study:

  • To evaluate if the implementation of the Lean improvement approach in a healthcare setting enhances psychological wellbeing and employee satisfaction.
  • To assess the potential of the Lean approach in preventing work-related stress.

Main Methods:

  • The Lyne and Barrett Employee Wellbeing Questionnaire (EWQ), comprising 59 items across organizational wellbeing, working satisfaction, and workload, was used.
  • The questionnaire was administered to employees participating in selected Lean projects at Siena University Hospital.

Main Results:

  • Analysis revealed a significant positive impact of Lean improvement activities on employee working satisfaction.
  • The study also indicated a significant effect of these activities on workload management.

Conclusions:

  • The introduction and development of the Lean approach in healthcare settings can effectively enhance employee satisfaction and positively influence workload.
  • Lean methodologies show promise in contributing to the psychological wellbeing of healthcare professionals.