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The Role of Text Messaging and Telehealth Messaging Apps
Sashikumar Ganapathy1, Dirk F de Korne2, Ng Kee Chong1
1KK Women's & Children's Hospital, 100, Bukit Timah Road 229899 Singapore; Duke-NUS School of Medicine, Singapore, Singapore.
Pediatric Clinics of North America
|July 12, 2020
Summary
Text messaging in healthcare is growing, especially in pediatrics for behavior intervention. While promising, its use in formal care delivery is still developing compared to daily life applications.
Area of Science:
- Medical Informatics
- Digital Health
- Healthcare Communication
Background:
- Text messaging and messaging applications are increasingly prevalent in daily life.
- Their integration into clinical practice presents both opportunities and challenges.
- Existing literature highlights a growing adoption in adult and pediatric care settings.
Purpose of the Study:
- To examine the role of text messaging in clinical practice.
- To discuss associated technical and legal considerations.
- To review current applications in adult and pediatric healthcare.
Main Methods:
- Literature review of text messaging applications in clinical settings.
- Analysis of technical and legal aspects of healthcare messaging.
- Examination of current use cases in adult and pediatric medicine.
Main Results:
- Uptake of text messaging in adult and pediatric practice has increased significantly.
- Pediatric applications include behavior intervention and outcomes tracking.
- Despite promise, non-synchronous messaging in formal care is nascent.
Conclusions:
- Text messaging offers a promising tool for healthcare delivery.
- Further development is needed to realize its full potential in formal clinical care.
- The evolution of messaging in healthcare parallels its integration into everyday communication.
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