Developing Strategy: A Guide For Nurse Managers to Manage Nursing Staff's Work-related Problems

Area of Science:

• Nursing Management
• Healthcare Administration
• Organizational Psychology

Background:

• Nursing staff face numerous work-related challenges impacting healthcare quality.
• Effective management strategies are crucial for addressing these issues and supporting nursing staff.

Purpose of the Study:

• To identify common work-related problems experienced by nursing staff from their managers' perspectives.
• To develop a guiding strategy for nurse managers to effectively manage these identified problems.

Main Methods:

• A descriptive research design was employed.
• 150 first-line nurse managers participated in a survey.
• A Delphi technique with expert panelists was used to develop management strategies.

Main Results:

• Key issues identified include job stress, work overload, conflict, and workplace violence.
• Other prevalent problems cited were poor performance, staff turnover, demotivation, lack of empowerment, and absenteeism.
• The developed strategy was validated by expert panelists.

Conclusions:

• The study successfully identified critical work-related problems faced by nursing staff.
• A novel, validated strategy was developed to assist nurse managers.
• The strategy is recommended for universal application across various healthcare settings to improve nursing staff management.