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Transformational Leadership in Health Care Today
Beverly Robbins1, Ruth Davidhizar
1Reprinted from Robbins B, Davidhizar R. Transformational leadership in health care today. Health Care Manag. 2007;26(3):234-239. doi:10.1097/01.HCM.0000285014.26397.e7. Author Affiliations: Lakeland Regional Health System, Saint Joseph, Michigan (Ms Robbins) and School of Nursing, Bethel College, Mishawaka, Indiana (Dr Davidhizar).
Abstract:
Management in nursing is in a state of revolution based on positive transformational changes. Effective leadership on individual nursing units directly affects nursing staff satisfaction. Employees are interested in managers who can lead in a positive and encouraging manner. Nurses who are content in their positions correlate to a reduction in staff turnover and improve retention. When the nursing staff are satisfied with their employment, patient satisfaction rises. Health care organizations can see this trickle-down effect through increases in patient satisfaction scores over time. The promotion of effective communication and positive attitudes enhances a healthy environment for all employees and staff. Health care organizations should evaluate individual nurse managers on units to promote transformational leadership qualities; this will directly result in staff satisfaction, staff retention, and patient satisfaction.
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