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Updated: Dec 14, 2025

Assessment of Social Interaction Behaviors
Published on: February 25, 2011
Relationship between Organizational Citizenship Behavior and Social Capital: Survey from Hospital Setting
Mehdi Jafari1,2, Shabnam Ghasemyani1, Jamil Sadeghifar3
1Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
Abstract:
Background: The importance of organizational citizenship behavior in the hospital is increasing positive relationships between employees and engages them in organizational activities.Methods: This study is a descriptive-correlation survey, the research population consisted of all the staff of selected hospital of IUMS, and 312 of them were chosen based on the formulas and were selected by two-stage sampling. The tools used in the study were two questionnaires.Results: The mean and standard deviation of the two components of social capital and citizenship behavior were moderate.Conclusion: Strengthening the components of employee's citizenship behavior can increase the staff's satisfaction and productivity while increasing social capital in hospitals.
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