I-PASS Mentored Implementation Handoff Curriculum: Frontline Provider Training Materials.

Area of Science:

• Medical Education
• Patient Safety
• Healthcare Quality Improvement

Background:

• Patient handoffs are critical junctures for potential medical errors.
• The I-PASS Handoff Program is a proven curriculum for reducing these errors.
• Frontline providers are central to effective patient care transitions.

Purpose of the Study:

• To evaluate the effectiveness of the I-PASS Mentored Implementation Handoff Curriculum for frontline providers.
• To assess the impact of adapted training materials on provider knowledge and skills.
• To ensure frontline providers receive adequate training for safe patient handoffs.

Main Methods:

• Adapted I-PASS frontline provider training materials using a flipped classroom approach.
• Incorporated adult learning principles, TeamSTEPPS communication strategies, and simulation scenarios.
• Trained 2,735 frontline providers across 32 North American sites.

Main Results:

• A 64% response rate from 1,762 providers completing workshop evaluations.
• Over 90% of providers demonstrated improved ability in distinguishing handoff quality, articulating I-PASS elements, and constructing summaries.
• Providers universally reported increased knowledge and skills relevant to patient care activities.

Conclusions:

• The I-PASS frontline training materials were highly rated by participants.
• The training is an integral component of successful I-PASS Handoff Program implementation.
• Effective training for frontline providers is essential for enhancing patient safety during handoffs.