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An educational consultative model for general practice training programs.

C Meyerowitz, G A Gladstein, S L Handelman

    Special Care in Dentistry : Official Publication of the American Association of Hospital Dentists, the Academy of Dentistry for the Handicapped, and the American Society for Geriatric Dentistry
    |September 1, 1988
    PubMed
    Summary
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    A behavioral science consultant addressed challenges in dental residency programs, improving faculty morale and patient care. The inductive model, based on expressed needs, led to successful interventions and increased demand for services.

    Area of Science:

    • Behavioral Science in Dental Education
    • Health Professions Education
    • Organizational Psychology

    Background:

    • General Practice Residency (GPR) programs face multifaceted challenges.
    • External behavioral science consultation can address these issues.
    • University of Rochester and Eastman Dental Center utilized this model.

    Purpose of the Study:

    • To implement an inductive behavioral science consultation model.
    • To identify and resolve issues within dental residency programs.
    • To enhance faculty, resident, and staff experiences and patient care.

    Main Methods:

    • Inductive model based on faculty, trainee, and director needs.
    • Experiential techniques: brainstorming, role-playing, feedback.

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  • Didactic activities: minicourses, workshops, lectures, seminars.

    • Main Results:

    • Identified issues: faculty morale, resident evaluation, staff relations, curriculum, interdepartmental cooperation, patient anxiety.
    • Developed specific plans for each identified problem.
    • Successful interventions led to increased demand for consultation.

    Conclusions:

    • The behavioral science consultation model effectively addressed complex issues in dental residency programs.
    • The inductive, needs-based approach fostered program improvement.
    • Consultation services proved valuable, with growing faculty engagement.