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Quality assurance is the overarching term used to describe the activities employed to ensure the proper performance of a system. These activities can be classified into three categories: quality control, quality assessment, and internal corrective measures. Typically, these activities work cyclically: quality control is performed before and during the analysis, while quality assessment occurs during and after the investigation. Internal corrective measures are implemented based on the findings...
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ASCO Quality Training Program: A Five-Year Review.

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The Quality Training Program (QTP) successfully enhances oncology professionals' knowledge and competence in quality improvement (QI). This unique oncology-focused training empowers participants to lead practice change and improve patient care.

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Area of Science:

  • Oncology
  • Healthcare Quality Improvement
  • Medical Education

Background:

  • The American Society of Clinical Oncology (ASCO) established the Quality Training Program (QTP) to address the need for skilled professionals in healthcare quality improvement (QI).
  • Oncology practices require expertise in designing and implementing QI initiatives to enhance patient care and safety.

Purpose of the Study:

  • To evaluate the effectiveness of the ASCO Quality Training Program (QTP) in improving the knowledge and competence of oncology professionals in quality improvement.
  • To assess the program's impact on participants' ability to lead and implement QI activities within their practices.

Main Methods:

  • The QTP is a 6-month program involving 5 days of in-person learning across 3 sessions, with hands-on practice-based projects and coaching.
  • Participants attended in multidisciplinary teams, focusing on a specific practice problem, and received remote coaching between sessions.
  • Knowledge and competence were assessed using pre- and post-program surveys on a 10-point Likert scale.

Main Results:

  • Post-program surveys indicated significant increases in participants' knowledge and competence, with mean increases of 38% in knowledge and 37% in competence.
  • The greatest improvements were observed in understanding QI methodology and practical tools for implementing change, such as aim statements and process analysis.
  • The program has engaged 544 participants across 15 courses, leading to 7 manuscripts and 21 abstract presentations.

Conclusions:

  • The QTP is a successful and unique QI training program specifically designed for oncology professionals.
  • The program effectively equips participants with the necessary skills to measure performance, address quality and safety issues, and drive practice change.
  • The demonstrated success of the QTP supports its continued expansion domestically and internationally.