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User Experience of Interactive Technologies for People With Dementia: Comparative Observational Study
Luis Duarte Andrade Ferreira1,2, Henrique Ferreira2,3, Sofia Cavaco1
1NOVA LINCS, Dep de Informática, Faculdade de Ciências e Tecnologia, Universidade Nova de Lisboa, Lisboa, Portugal.
This study evaluated how dementia patients interact with virtual reality technologies, finding direct interaction interfaces improved user experience. Guidelines are proposed to optimize technology use for this population.
Area of Science:
- Gerontology and Human-Computer Interaction
- Rehabilitation Engineering and Assistive Technology
Background:
- Serious games (SGs) offer potential for dementia patient stimulation but often use unsuitable out-of-the-shelf technologies.
- Existing technologies can induce negative behaviors like anxiety, fatigue, and cybersickness in patients with dementia.
Purpose of the Study:
- To assess patient interaction and acceptance of five distinct out-of-the-shelf technologies.
- To evaluate user experience across ten virtual reality tasks for individuals with dementia.
Main Methods:
- A within-subject design involved 12 participants with dementia (mean age 75.08).
- Technologies tested included HTC VIVE, head-mounted display (HMD), tablet, mouse, augmented reality (AR), leap motion (LM), and HMD with LM.
- Performance was measured via behavioral and verbal responses, documented through video and notes.
Main Results:
- User experience varied by patient profile and technology interaction type (direct vs. indirect).
- Direct interaction technologies required less assistance and improved comprehension (P=.01).
- Performance was task-dependent; the mouse was most cost-effective, AR least; most technologies were durable.
Conclusions:
- While many participants could use off-the-shelf technologies, none are perfectly suited for dementia patients' specific needs.
- Guidelines are proposed for health professionals and engineers to enhance technology user experience for individuals with dementia.
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