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A Post-Merger Value Realization Framework for a Large Community Hospital
Christa Hruska1, Alfred Ng2, Michele James3
1The director strategy and transformation at SHN in Toronto, ON. She can be reached by e-mail at chruska@shn.ca or by phone at 289-314-7523.
Abstract:
To capture the value of the Scarborough Health Network amalgamation, a value realization framework (VRF) was developed, based on three themes and nine goals. Each goal was mapped to key strategies and indicators that signalled our delivery of value to the community. Value was achieved when indicators moved in the desired direction. The VRF acknowledged that integration is a journey and identified value in the short, medium and long term. Four quarterly VRF progress reports were completed, illustrating a positive story of the post-merger period. The VRF provided a standardized framework for tracking and monitoring strategies for a successful organizational transition.
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