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Billing system and health care utilization: Evidence from Thailand
Kannika Damrongplasit1, Kadir Atalay2
1Faculty of Economics, Chulalongkorn University, Phayathai Road, Pathumwan, Bangkok 10330, Thailand.
Insights
A shift in healthcare billing processes in Thailand, moving from patient reimbursement to direct provider payments, increased outpatient service use among the sick. This change particularly benefited rural, less educated, and low-income individuals.
Area of Science:
- Health Economics
- Public Health Policy
- Behavioral Economics
Background:
- Healthcare billing systems significantly influence patient access to services.
- Thailand transitioned from fee-for-service reimbursement to direct disbursement for outpatient care in October 2006.
- Understanding the impact of such policy shifts is crucial for optimizing healthcare utilization.
Purpose of the Study:
- To evaluate the effect of a direct provider payment policy on outpatient healthcare utilization.
- To identify specific demographic groups most affected by the change in payment mechanisms.
Main Methods:
- Utilized nationally representative micro-data from Thailand.
- Employed a difference-in-difference methodology to analyze the policy's impact.
- Compared healthcare utilization patterns before and after the payment system shift.
Main Results:
- The direct disbursement policy led to a significant increase in outpatient healthcare utilization among sick individuals.
- This increase was particularly pronounced and long-lasting for individuals in rural areas, with lower education levels, and lower incomes.
- The findings indicate that the policy effectively reduced liquidity constraints for accessing care.
Conclusions:
- Direct provider disbursement is an effective behavioral intervention to improve healthcare access for vulnerable populations.
- Policy changes in healthcare billing can have substantial and lasting impacts on service utilization.
- Addressing financial barriers through payment system reform enhances health equity.
Abstract:
We examined the role of billing processes in health care utilization by exploiting a shift in provider payment from fee-for-service reimbursement towards fee-for-service direct disbursement for outpatient services in Thailand. Specifically, prior to October 2006, affected patients had to pay the full cost of outpatient treatment and subsequently received reimbursement; thereafter, these payments can be sent directly to the providers, without patients having to pay anything upfront. By using nationally representative micro-data and a difference-in-difference methodology, we show that the direct disbursement policy leads to an increase in outpatient utilization among the sick. This non-price change has long-lasting impacts and particularly increases the health care utilization of sick individuals who are living in rural areas, are less educated and earn low incomes. These findings suggest that direct disbursement helps to increase liquidity constraint individuals' health care utilization. The results emphasize the effectiveness of behavioural interventions in health policy making.
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