Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Predicting Products: Substitution vs. Elimination02:52

Predicting Products: Substitution vs. Elimination

13.6K
When a nucleophile and an alkyl halide react, nucleophilic substitution and β-elimination reactions compete to generate products.
The following factors can influence the mechanisms competing against each other:
13.6K
Decision Making: Traditional Method01:14

Decision Making: Traditional Method

4.9K
The process of hypothesis testing based on the traditional method includes calculating the critical value, testing the value of the test statistic using the sample data, and interpreting these values.
First, a specific claim about the population parameter is decided based on the research question and is stated in a simple form. Further, an opposing statement to this claim is also stated. These statements can act as null and alternative hypotheses, out of which a null hypothesis would be a...
4.9K
Optimal Foraging00:48

Optimal Foraging

13.1K
How animals obtain and eat their food is called foraging behavior. Foraging can include searching for plants and hunting for prey and depends on the species and environment.
13.1K
Observational Studies01:11

Observational Studies

10.5K
Observational studies are a type of analytical study where researchers observe events without any interventions. In other words, the researcher does not influence the response variable or the experiment's outcome.
There are three types of observational studies – Prospective, retrospective, and cross-sectional.
Prospective Study
Prospective studies, also known as longitudinal or cohort studies, are carried out by collecting future data from groups sharing similar characteristics. One...
10.5K
Types of Surveys01:27

Types of Surveys

266
Surveys are essential for marking property boundaries near water bodies. Different types of surveys are defined, each with its own function. Land surveys mark the property boundaries, while route surveys determine the position of properties on nearby highways. Topographic surveys create maps by capturing the three-dimensional features of the land. Hydrographic surveys focus on the shapes of underwater areas and the movement of streams through the properties. Mine surveys determine the relative...
266
Behavioral Genetics and Its Designs01:23

Behavioral Genetics and Its Designs

850
Behavior genetics explores how genetic inheritance influences human behavior. It focuses on how genes, passed from parents to offspring, contribute to the development of behavioral traits and tendencies. This branch of genetics seeks to understand the complex interplay between inherited genetic factors and environmental influences in shaping our behaviors.
The primary methodologies used in behavior genetics include family studies, twin studies, and adoption studies, each providing unique...
850

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Patient Power and Empowerment: Mitigating Elements of Valuable Patient Participation in Healthcare Collaboratives.

Behavioral sciences (Basel, Switzerland)·2023
Same author

Low carbon futures: assessing the status of decarbonisation efforts at universities within a 2050 perspective.

Energy, sustainability and society·2023
Same author

How Consumer Behavior in Daily Food Provisioning Affects Food Waste at Household Level in The Netherlands.

Foods (Basel, Switzerland)·2019
See all related articles

Related Experiment Video

Updated: Dec 12, 2025

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
09:17

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior

Published on: July 24, 2017

11.7K

Customer Value Types Predicting Consumer Behavior at Dutch Grocery Retailers.

Kim Janssens1, Wim Lambrechts1, Henriëtte Keur1

  • 1Faculty of Management, Department of Marketing and Supply Chain Management, Open Universiteit, Valkenburgerweg 177, 6401 DL Heerlen, The Netherlands.

Behavioral Sciences (Basel, Switzerland)
|August 9, 2020
PubMed
Summary

This study reveals how different Dutch grocery store formats impact consumer value perceptions and behavior. Efficiency drives repurchase intention, while soft discounters face the most critical consumer expectations.

Keywords:
Word-of-Mouthconsumer behaviorcustomer valuegrocery retail formatsrepurchase intentionsatisfaction

More Related Videos

Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model
06:30

Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model

Published on: May 24, 2019

5.6K
Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
08:27

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

7.2K

Related Experiment Videos

Last Updated: Dec 12, 2025

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
09:17

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior

Published on: July 24, 2017

11.7K
Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model
06:30

Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model

Published on: May 24, 2019

5.6K
Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
08:27

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

7.2K

Area of Science:

  • Consumer Behavior
  • Retail Management
  • Marketing Science

Background:

  • Understanding consumer value perceptions is crucial for retail success.
  • Holbrook's value typology provides a framework for analyzing consumer experiences.
  • Differentiating between non-discounter, soft discounter, and hard discounter formats is key in the Dutch grocery market.

Purpose of the Study:

  • To profile three Dutch grocery retail formats (non-discounter, soft discounter, hard discounter) based on Holbrook's value types.
  • To link these value types to consumer behavior outcomes: Satisfaction, Repurchase Intention, and Word-of-Mouth.
  • To evaluate the impact of retail formats on the importance and performance of value types.

Main Methods:

  • Utilized a questionnaire-based approach for each retail format.
  • Employed Partial Least Squares Structural Equation Modeling (PLS-SEM) to test relationships.
  • Assessed the importance and performance of value types and their link to consumer behavior outcomes.

Main Results:

  • Aesthetics, Altruistic value, and Efficiency positively influence Satisfaction.
  • Efficiency is a primary driver for Repurchase Intention and positively impacts Word-of-Mouth.
  • Social value and Service Excellence predict positive Word-of-Mouth.
  • Significant differences in value perceptions exist across the three retail formats, with soft discounters receiving the most critical consumer evaluation.

Conclusions:

  • Consumer expectations at soft discounters involve a combination of low prices and appealing store design/service.
  • Efficiency is a critical factor for driving repeat purchases and positive recommendations in grocery retail.
  • Retailers must strategically manage value perceptions to align with consumer expectations for different formats.