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Usability and the Rapid Deployable Infectious Disease Decision Support System.

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This study developed a usable clinical decision support module for rapid infectious disease deployment in electronic health records. The system improved workflow efficiency and reduced diagnostic testing times for tuberculosis cases.

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Area of Science:

  • Health Information Technology
  • Infectious Disease Management
  • Clinical Decision Support Systems

Background:

  • Health information technology, specifically clinical decision support (CDS), has shown promise in reducing patient safety errors within electronic health records (EHRs).
  • The emergence and re-emergence of infectious diseases pose a significant challenge to healthcare facilities, necessitating rapid response capabilities.
  • Previous experience with EHR builds for Ebola and Zika decision support alerts informed the design strategy.

Purpose of the Study:

  • To develop a modular approach for the rapid deployment of infectious disease CDS into clinical workflows.
  • To evaluate the usability of this newly designed CDS module.
  • To assess the impact of the CDS module on diagnostic testing efficiency using a tuberculosis (TB) use case.

Main Methods:

  • A quality improvement project was undertaken to develop, implement, and evaluate a rapid deployment CDS module.
  • The module's design and build were guided by subject matter expert feedback and lessons learned from prior EHR alert strategies.
  • Usability was assessed using the Task, User, Representation, and Function (TURF) framework, with high satisfaction reported by providers and nurses.

Main Results:

  • The implementation of the TB CDS module led to decreased order times for diagnostic studies in pre-alert and post-alert TB cases.
  • Clinician usability satisfaction remained high among both providers and nurses.
  • The findings indicate that usable CDS systems contribute to more efficient workflows.

Conclusions:

  • Satisfied clinicians and usable systems enhance workflow efficiency, leading to safer and more timely diagnostic testing.
  • The modular approach facilitates the rapid integration of CDS for emerging infectious diseases.
  • This quality improvement project demonstrates the value of adaptable CDS in managing infectious disease threats.