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A Triage Clinic in a Child and Adolescent Mental Health Service
Andrew Parkin1, Clay Frake2, Ingrid Davison2
1Department of Psychiatry, University of Auckland, 4th Floor, Ecom House, 3 Ferncroft Street, Grafton, Auckland, New Zealand.
Aims:
To determine whether non-urgent referrals can be adequately assessed in a triage clinic, to determine the service outcome of these referrals, and whether triage was acceptable to families, referrers and CAMHS clinicians.
Method:
Families, CAMHS clinicians and GPs were surveyed to ascertain the acceptability of triage. Non-attendance and outcome of triage were recorded.
Results:
Ninety-two cases were included and the DNA rate fell by one-third.
Conclusions:
Overall, clinicians and families reported high rates of satisfaction with triage (93.7% and 95.2%) and multidisciplinary working improved.
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