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Published on: December 11, 2016
Exploring pharmacists' views on an in-pharmacy medication review program in Australia using a mixed-methods design
Vera H Buss1,2, Alison Shield2, Sam Kosari2
1Centre for Primary Health Care and Equity, University of New South Wales, Randwick, Australia.
Community pharmacists find the MedsCheck program beneficial for improving patient understanding and adherence to medications. However, barriers like staffing and patient awareness hinder its optimal delivery and integration with broader healthcare services.
Area of Science:
- Pharmacy Practice
- Health Services Research
Background:
- MedsCheck is an Australian Government-funded in-pharmacy medication review program.
- The program aims to enhance patient comprehension of medicines and address adherence challenges.
Purpose of the Study:
- To investigate community pharmacists' perspectives on the MedsCheck program.
- Focus areas include perceived effectiveness, delivery barriers, and service integration.
Main Methods:
- A mixed-method triangulation design combining semi-structured interviews and a national online survey.
- Thematic analysis of qualitative data and quantitative analysis of survey responses.
Main Results:
- Pharmacists perceive MedsCheck as beneficial for patients, with 76% agreeing it improves patient outcomes.
- Key barriers identified include insufficient staffing, lack of patient awareness, and limited integration with general practitioner services.
- Communication of review outcomes to GPs was infrequent (53% rarely or never reported).
Conclusions:
- Community pharmacists view MedsCheck as a valuable tool for medication management and patient education.
- Addressing barriers such as workload, patient engagement, and interprofessional collaboration is crucial for maximizing the program's effectiveness.
- Improved integration could enhance pharmacist engagement with patients and GPs, ultimately improving medication understanding and adherence.
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