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Exploring discrimination towards pharmacists in practice settings.

Lik De Chun1, Rebecca Ye2, Kyle J Wilby3

  • 1School of Pharmacy, University of Otago . Dunedin ( New Zealand ). chuvi433@student.otago.ac.nz.

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Summary

Pharmacists frequently experience discrimination, including gender bias and verbal abuse, primarily from patients and supervisors. This study highlights the need for enhanced training and supportive workplace policies to address these issues.

Keywords:
Education, PharmacyNew ZealandPharmaciesPharmacistsQualitative ResearchResilience, PsychologicalSexual HarassmentSocial DiscriminationSurveys and QuestionnairesWorkforceWorkplace

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Area of Science:

  • Pharmacy Practice
  • Occupational Health
  • Social Science Research

Background:

  • Discrimination against pharmacists is a recognized issue but lacks comprehensive study.
  • Public-facing health professionals like pharmacists are vulnerable to workplace discrimination.

Purpose of the Study:

  • To identify and document instances of discrimination within pharmacy practice.
  • To explore the nature, sources, and impacts of discrimination experienced by pharmacists.

Main Methods:

  • A cross-sectional survey was distributed to pharmacy preceptors.
  • Follow-up interviews were conducted to gain deeper insights.
  • Thematic analysis was applied to interview transcripts.

Main Results:

  • 67.4% of surveyed pharmacists reported experiencing discrimination.
  • Common forms include gender, appearance, and pregnancy-based discrimination, verbal abuse, and sexual harassment.
  • Sources of discrimination vary, with patients, colleagues, and supervisors being primary contributors.

Conclusions:

  • Pharmacy training programs require updates to include coping, prevention, and resilience strategies.
  • Employers must establish zero-tolerance policies and clear reporting mechanisms for discrimination.
  • Addressing discrimination is crucial for pharmacist well-being and workforce stability.