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Setup of Consumer Wearable Devices for Exposure and Health Monitoring in Population Studies

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Digital transformation during a lockdown.

Gordon Fletcher¹, Marie Griffiths¹

¹Salford Business School, University of Salford, Maxwell Building The Crescent, Salford M5 4WT, United Kingdom.

International Journal of Information Management

|August 25, 2020

Summary

The COVID-19 pandemic highlighted organizational fragility, especially for digitally immature businesses. Improving digital maturity is crucial for navigating volatility, uncertainty, complexity, and ambiguity (VUCA) and enhancing flexibility.

Keywords:

Business agility Digital maturity Digital transformation Pandemic VUCA

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Area of Science:

Business Management
Information Systems
Organizational Behavior

Background:

The COVID-19 pandemic created unprecedented global disruption, coinciding with increased awareness of social injustices.
This period exposed significant vulnerabilities in organizations, particularly those with underdeveloped digital capabilities.
The VUCA (Volatility, Uncertainty, Complexity, Ambiguity) framework is essential for understanding and responding to unpredictable environments.

Purpose of the Study:

To analyze the impact of the pandemic and lockdown on organizational digital maturity.
To reflect on how digital immaturity contributes to organizational fragility during crises.
To provide actionable insights for business leaders regarding digital transformation.

Main Methods:

Conceptual analysis using the VUCA framework.
Reflection on observations during the pandemic and lockdown period.
Identification of key lessons learned regarding digital transformation.

Main Results:

Digitally immature organizations demonstrated greater fragility during the pandemic.
Organizations with higher digital maturity exhibited increased flexibility and resilience.
The pandemic underscored the critical need for enhanced digital capabilities.

Conclusions:

Organizations must prioritize improving their digital maturity to withstand external shocks.
Digital immaturity is a significant risk factor, leading to increased organizational fragility.
Investing in digital transformation enhances organizational flexibility and adaptability in volatile times.