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Readability of CAMHS clinical letters.

Daniel M Bennett1, Emma Drane2, Anne Gilchrist2

  • 1Clinical Research Centre, Royal Cornhill Hospital, 26 Cornhill Road, Aberdeen AB25 2ZH, Scotland.

Child and Adolescent Mental Health
|August 28, 2020
PubMed
Summary

Clinical letters sent to Child and Adolescent Mental Health Services (CAMHS) patients are often difficult to read. Improving letter readability is crucial for patient understanding and can be achieved using built-in software tools.

Keywords:
Readabilityclinical letterscommunicationpatient involvement

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Area of Science:

  • Clinical communication
  • Health literacy
  • Patient engagement

Background:

  • Effective communication with patients is vital in Child and Adolescent Mental Health Services (CAMHS).
  • Patient comprehension of clinical letters is essential for treatment adherence and engagement.
  • Readability formulas offer a practical method for assessing text complexity.

Purpose of the Study:

  • To evaluate the readability of clinical letters sent to CAMHS patients.
  • To determine if letters meet established readability benchmarks.
  • To identify factors influencing the readability of these communications.

Main Methods:

  • Analysis of clinical letters for readability metrics.
  • Assessment against a predefined readability threshold.
  • Investigation into variables affecting text complexity.

Main Results:

  • A significant proportion of clinical letters failed to meet appropriate readability standards.
  • Letters drafted directly for patients demonstrated higher readability compared to those copied from other sources.

Conclusions:

  • CAMHS patients may receive communications that are challenging to understand.
  • Word processing software includes readability tools that can aid in improving letter clarity.
  • Implementing these tools can enhance patient comprehension and health outcomes.