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Increased Patient Satisfaction in the Postanesthesia Care Unit with the Implementation of a Controlled Noise
Malini Sarkar1, Peter Rock1, Lisa Rowen2
1Department of Anesthesiology, University of Maryland Medical Center, Baltimore, MD.
Purpose:
Noise in the postanesthesia care unit (PACU) is a significant source of postoperative patient discomfort and can affect patient sleep and recovery. Interventions involving structural alterations in the environment reduce noise and improve patient satisfaction; however, there are no studies focusing on staff education as a method to reduce PACU noise.
Design:
We designed and implemented a prospective PACU noise reduction program using education and training to minimize staff contributions to noise.
Methods:
Noise levels, measured hourly with a decibel meter, patient satisfaction, and patient rest were assessed before and after implementation.
Findings:
We found statistically significant decreases in noise levels and increases in patient satisfaction scores after the implementation of our noise reduction project.
Conclusions:
These findings demonstrate that an inexpensive and easily implemented noise reduction program can effectively reduce environmental noise, increase patient satisfaction, and potentially improve recovery.
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