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A real-world information security performance assessment using a multidimensional socio-technical approach.

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Quantitative metrics for information security performance are vital but under-researched. This study validates a socio-technical model in Slovenian enterprises, finding strategic management lags behind technical implementation.

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Area of Science:

  • Information Security Management
  • Socio-technical Systems Theory
  • Quantitative Research Methods

Background:

  • Information security performance measurement is crucial for management systems.
  • Qualitative metrics often yield ambiguous results, driving demand for quantitative alternatives.
  • Existing literature on quantitative information security metrics is limited, with few real-world validations.

Purpose of the Study:

  • To validate a multidimensional socio-technical model for evaluating information security management system performance.
  • To assess information security performance in medium-sized Slovenian enterprises.
  • To identify challenges in current information security measurement practices.

Main Methods:

  • Utilized a multidimensional socio-technical approach.
  • Conducted validation in real-world settings within medium-sized enterprises in Slovenia.
  • Focused on quantitative metrics for information security performance evaluation.

Main Results:

  • Information security is strategically defined and compliant, but implementation is concentrated at technical and operational levels.
  • Strategic management of information security remains underdeveloped.
  • Significant challenges exist in information resources, risk management, and information security measurement activities.
  • Enterprises struggle to adapt to rapid technological and security trends despite awareness and capabilities.

Conclusions:

  • The validated socio-technical model provides a framework for assessing information security performance.
  • A gap exists between strategic information security definition and operational implementation.
  • Addressing challenges in information resources, risk management, and measurement is critical for enhancing enterprise security posture.
  • Continuous adaptation to evolving security landscapes requires stronger strategic management and integrated practices.