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Are Dental Patients Concerned About Safety? An Exploratory Study
Enihomo Obadan-Udoh1, Sapna Panwar1, Alfa-Ibrahim Yansane1
1Department of Preventive and Restorative Dental Sciences, School of Dentistry, University of California San Francisco, San Francisco, CA, USA.
Most dental patients worry about safety but don't report concerns. Encouraging patient feedback is crucial for improving dental safety and care quality.
Area of Science:
- Dental Patient Safety
- Healthcare Quality Improvement
- Patient Experience Research
Background:
- A significant gap exists in understanding patient perspectives on safety within dental settings.
- Patient attitudes toward reporting safety concerns are not well-documented.
Purpose of the Study:
- To investigate dental patients' perceptions of safety in dental offices.
- To explore patient attitudes regarding the reporting of safety concerns and experiences.
Main Methods:
- A cross-sectional study was conducted with adult patients at an academic dental institution.
- A 16-item questionnaire assessed past safety experiences, reporting factors, and overall safety perceptions.
Main Results:
- 63.5% of patients expressed safety concerns, but only one-third reported them.
- 96.9% believed patients should report safety issues, regardless of personal experience.
- Female gender, higher education, and poor oral health correlated with lower perceived importance of reporting.
Conclusions:
- Dental patients are concerned about safety and can provide valuable data.
- Current patient reporting levels are insufficient for optimal learning and improvement in dental care.
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