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Strengthening quality assurance by implementing an evidence-based revision of a ward accreditation programme
Frazer Underwood1, Louise Dickinson2, Kim O'Keeffe3
1The Knowledge Spa, South West Clinical School, Royal Cornwall Hospitals NHS Trust, Truro, England.
Abstract:
Ward accreditation is fundamental in contemporary healthcare delivery. One NHS trust in southwest England that had been placed in special measures introduced a ward accreditation programme - known as the ASPIRE programme - but the trust's senior nursing leadership team raised concerns about the level of quality assurance provided. Therefore, the trust revised its newly created ward accreditation programme, referring to the evidence base to re-evaluate the metrics used for assessment. Five new elements, including direct registered nurse care time and ward climate, were introduced in the accreditation process. The revision improved confidence in the quality assurance provided by the programme, which became central to the trust's overall improvement plans.
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