Process evaluation of an autism-specific workplace tool for employers

Limited studies exist exploring employers' capacity in hiring and supporting employees on the autism spectrum, and even fewer have considered interventions targeting employers' skills and knowledge in enhancing employment opportunities. In response to this need, the Integrated Employment Success Tool (IEST^TM) was developed and its effectiveness established in a randomized controlled trial (RCT). Furthermore, a process evaluation was conducted to determine the usability and implementation of the IEST^TM.

The process evaluation was conducted to determine employers' perceived usability, implementation, and perceived barriers and facilitators in using the IEST^TM.

Employers (N = 29) provided their feedback via an online questionnaire. Of these, 11 participants were interviewed, further exploring their experiences. Data were analysed via descriptive statistics and thematic analysis.

While employers' frequency and usage of the IEST^TM varied across workplaces, it was predominantly used to increase employers' knowledge of autism and implement workplace strategies. A major barrier was the paper-based format of the intervention, with more than 60% of employers indicating the need for an online version.

The process evaluation was a critical step in understanding why the IEST^TM was effective, and how it could be further optimized for prospective employers.