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CO2-Lasertonsillotomy Under Local Anesthesia in Adults
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Patient aggression toward dentists.

Kimberly A Rhoades, Richard E Heyman, J Mark Eddy

    Journal of the American Dental Association (1939)
    |September 27, 2020
    PubMed
    Summary
    This summary is machine-generated.

    Patient aggression is common among dentists in the United States, with significant rates of physical, verbal, and reputational harm reported. These findings highlight the need for prevention and intervention strategies in dental practices.

    Keywords:
    Aggressiondental clinicspatient-dentist interactionprevalencepreventionworkplace violence

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    Area of Science:

    • Dental Practice Management
    • Healthcare Professional Safety
    • Workplace Violence Research

    Background:

    • Workplace violence is prevalent among healthcare professionals but often overlooked.
    • Limited research exists on aggression toward dentists, with no studies from the United States.

    Purpose of the Study:

    • To estimate the prevalence of patient aggression in U.S. dental practices.
    • To provide initial data on physical, verbal, and reputational aggression experienced by dentists.

    Main Methods:

    • A confidential online survey was administered to 98 dentists.
    • Participants reported experiencing 21 specific types of aggressive behaviors from patients.

    Main Results:

    • Past-year prevalence: 22.2% physical, 55.0% verbal, 44.4% reputational aggression.
    • Career prevalence: 45.5% physical, 74.0% verbal, 68.7% reputational aggression.
    • Aggression rates were consistent across demographic and practice characteristics.

    Conclusions:

    • Dentists experience physical, verbal, and reputational aggression at rates comparable to other U.S. healthcare professionals.
    • Further research with larger samples is needed to confirm prevalence and explore predictors and interventions.
    • High rates of patient aggression necessitate addressing this issue within dental practices.