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Using active information and communication technology for elderly homecare services: A scoping review.

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Information and communication technology (ICT) can enhance home care services (HCS) for the elderly. This study identifies key challenges in using ICT for HCS, categorizing them into technology, human factors, and management issues.

Keywords:
Home healthcareelderlyelectronic medical recordsinformation and communication technologytelemedicine

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Area of Science:

  • Healthcare Technology
  • Gerontology
  • Health Informatics

Background:

  • Rising life expectancy presents challenges in managing chronic diseases.
  • Home care services (HCS) are increasingly vital for elder care.
  • Information and communication technology (ICT) offers potential solutions for enhancing HCS.

Purpose of the Study:

  • To identify and classify the challenges associated with utilizing active ICT in elderly HCS.
  • To analyze the managerial and supervisory roles of ICT within HCS.
  • To provide a structured understanding of ICT implementation barriers in home care.

Main Methods:

  • Systematic literature review using keywords, synonyms, and combinations in title, keywords, and abstract.
  • Collection and screening of over 300 resources, with 33 articles deemed eligible.
  • Expert review and individual opinion collection to refine challenge classification.

Main Results:

  • Challenges in implementing ICT for elderly HCS were identified and categorized.
  • The expert team classified the challenges into three primary domains: technology, human factors, and management.
  • A comprehensive list of barriers to active ICT adoption in HCS was compiled.

Conclusions:

  • Understanding these categorized challenges is crucial for effective ICT integration in elderly HCS.
  • Addressing technology, human factors, and management issues will facilitate the successful deployment of ICT in home care.
  • This research provides a foundation for developing strategies to overcome ICT adoption barriers in HCS.