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Solving Community SARS-CoV-2 Testing With Telehealth: Development and Implementation for Screening, Evaluation and
Aditi U Joshi1, Resa E Lewiss1, Maria Aini1
1Thomas Jefferson University Hospital, Philadelphia, PA, United States.
Telehealth rapidly expanded during the COVID-19 pandemic, screening 4663 patients and facilitating testing. This approach increased access to care while reducing clinician exposure and personal protective equipment demand.
Area of Science:
- Public Health
- Health Informatics
- Infectious Disease Management
Background:
- Telehealth is vital for emergency response, offering remote healthcare services.
- Jefferson Health utilized its telehealth platform for COVID-19 patient screening, testing, and management.
Purpose of the Study:
- To describe the expansion and outcomes of a telehealth program during the COVID-19 pandemic.
- To enhance access to care and minimize exposure risks.
Main Methods:
- Developed screening algorithms for SARS-CoV-2 concerns.
- Trained 150 clinicians within 72 hours to meet demand.
- Established mobile testing sites and evaluated visit volume and test positivity rates.
Main Results:
- Screened 4663 patients via telehealth from March 8 to April 11, 2020.
- Referred 1521 patients for testing at mobile sites.
- Achieved a nearly 20% positive test rate (301/1521).
Conclusions:
- Telehealth referral to testing sites improves community care access and reduces clinician exposure.
- This model minimizes the need for personal protective equipment.
- Scaling telehealth innovations supports hospital-based care capacity.
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