The digital revolution: who loses out?
1Chief Nurse, Oxford University Hospitals.
The pandemic accelerated digital health tools for patient interaction. However, this digital shift risks excluding vulnerable patient populations from essential healthcare services.
Area of Science:
- Healthcare technology
- Digital health
- Patient engagement
Background:
- The COVID-19 pandemic necessitated rapid adoption of digital platforms in healthcare.
- Traditional patient interaction methods were disrupted, prompting innovation.
Purpose of the Study:
- To reflect on the accelerated use of digital platforms for patient interaction post-pandemic.
- To identify potential exclusion of patient groups due to digital health approaches.
Main Methods:
- Qualitative reflection by a Chief Nurse.
- Analysis of pandemic-driven digital health trends.
Main Results:
- Digital platforms have become integral to patient communication.
- Certain patient demographics may face barriers to accessing digital healthcare.
Conclusions:
- While digital health offers benefits, equitable access must be ensured.
- Future strategies should address the digital divide in patient care.
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