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Defining Leadership in Smart Working Contexts: A Concept Synthesis
Michela Iannotta1, Chiara Meret1, Giorgia Marchetti2
1Department of Management, Sapienza University, Rome, Italy.
Frontiers in Psychology
|October 12, 2020
Summary
Effective leadership is crucial for smart working success, driving behavioral and technological changes. This study defines "smart leadership" as an emergent phenomenon combining agile methods and change management for organizational alignment and a "triple-win" outcome.
Area of Science:
- Organizational Behavior
- Management Science
- Leadership Studies
Background:
- Smart working practices necessitate a deeper understanding of leadership's role.
- Existing literature requires synthesis to define leadership within evolving smart work contexts.
- Behavioral, cultural, technological, and ethical dimensions are key to smart working aspirations.
Purpose of the Study:
- To develop a comprehensive understanding of leadership in smart working contexts.
- To critically analyze and conceptually map leadership notions connected to smart working dynamics.
- To define the characteristics, antecedents, and outcomes of leadership in smart work environments.
Main Methods:
- Literary approach using concept synthesis.
- Critical analysis and conceptual mapping of leadership theories.
- Iterative integration of smart working and leadership literature.
Main Results:
- Leadership in smart working aims to change behaviors, create shared meanings, and integrate physical/digital interactions.
- Identified key characteristics of leadership in smart working: antecedents, attributes, and outcomes.
- Conceptualized "leading in smart working contexts" as an emergent phenomenon combining agile logic and change management.
Conclusions:
- Smart leadership aligns organizational interests, fostering a "triple-win" configuration.
- Provides insights into the facilitative and performative functions of leadership in smart working.
- Offers a conceptual delineation and operational definition of "smart leadership" for managerial practice and research.
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