Development of e-service virtual museum tours in Poland during the SARS-CoV-2 pandemic

Dynamically developing ICT technologies have become a tool to accelerate the creation of information societies around the world. Thanks to it, many traditional services have found a new digital space to function and thus achieve a global dimension. One example can be virtual museums, which provide access to their resources for every interested person having Internet connection. There is no doubt that the most spectacular and effective representation of digital museums are virtual walks, bringing, apart from cognitive aspects and good entertainment. In the era of the pandemic caused by the SARS-CoV-2 coronavirus and international quarantine which limits mobility, e-services gave humanity the opportunity and a substitute for normal existence. The interest in e-services has increased, which has been directly translated into increased informational awareness. Favourable conditions as well as relatively low costs and technical complexity of creating virtual walks have led the authors to adopt the following hypothesis: during the period of the quarantine caused by the SARS-CoV-2 coronavirus pandemic, museums are actively and dynamically developing virtual walks services. In the presented article, on the basis of research and analysis, the authors will test the hypothesis, as well as asses the level of virtual walks around monuments and museum centres in Poland.