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Emergency Department "Bounce-Back" Rates as a Function of Emergency Medicine Training Year.
Janine Curcio1, Andrew Little1, Chelsea Bolyard2
1Emergency Medicine, OhioHealth Doctors Hospital, Columbus, USA.
Emergency department (ED) unscheduled return visits (URVs) were not significantly impacted by resident training year. Patients with substance abuse or chronic pain showed higher URV rates, highlighting specific patient populations for targeted interventions.
Area of Science:
- Emergency Medicine
- Healthcare Quality Improvement
- Medical Education
Background:
- Unscheduled return visits (URVs), or "bounce-backs," are a key metric for emergency department (ED) quality of care.
- Historically, resident training and supervision, particularly for second-year residents, have undergone scrutiny.
- Limited research concurrently examines residency supervision and ED bounce-back rates, despite evidence suggesting equivalent performance with adequate attending supervision.
Purpose of the Study:
- To determine the rate of ED bounce-back visits within 72 hours.
- To evaluate the impact of resident training level (residents vs. attending physicians) on ED bounce-back rates.
- To describe patient characteristics associated with bounce-back visits, including primary complaint, age, comorbidities, and compliance.
Main Methods:
- A retrospective chart review of 732 randomly selected patient charts from September 2015 to September 2017.
- Inclusion criteria: patients aged 18+, treated by an Emergency Medicine (EM) resident during their initial visit, with a 'discharge' disposition.
- Logistic regression modeling was used to analyze factors influencing bounce-back visits.
Main Results:
- The overall URV rate within 72 hours was 4.65%.
- No statistically significant difference in bounce-back rates was observed across residency years (PGY1-4).
- Patients with a history of tobacco abuse (current smokers 6.5x more likely) and chronic pain (2.5x more likely) were significantly more likely to have a bounce-back visit.
Conclusions:
- Emergency Medicine residency training year does not significantly increase the frequency of ED bounce-back visits.
- Specific patient populations, including those with substance abuse and chronic pain, are at higher risk for bounce-back visits.
- Findings suggest a need for targeted interventions for high-risk patient groups rather than solely focusing on resident training level.
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