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Updated: Dec 4, 2025

Remote Laboratory Management: Respiratory Virus Diagnostics
Published on: April 6, 2019
Establishing a remote clinical advice service during the COVID-19 pandemic
Samuel Burrows1, Claire Asby1, Sarah E Ibitoye1
1North Bristol NHS Trust, Bristol, UK.
Abstract:
Service redevelopment has taken place across the NHS in response to the COVID-19 pandemic. At North Bristol NHS Trust, six vulnerable medical staff in non-patient facing roles set up a virtual advice service called 'Ask the Medical Reg'. This service aimed to provide senior medical support to inpatient and community teams for general medical and COVID-19-related queries. Here we outline the structure of our service and present data from the first 4 weeks of operation. We describe how the service has supported both junior doctors working within the hospital and GPs and paramedics, helping with complex decisions to prevent unnecessary admissions.
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