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The Development of a Public Bathroom Perception Scale.
Guido Corradi1, Eduardo Garcia-Garzon1, Juan Ramón Barrada2
1Departamento de Psicología, Facultad Salud, Universidad Camilo José Cela, 28692 Madrid, Spain.
International Journal of Environmental Research and Public Health
|October 29, 2020
Summary
People with bathroom dependency needs value public restroom privacy and cleanliness more than healthy individuals. This study introduces a new scale to evaluate public bathroom user experience.
Area of Science:
- Healthcare
- Psychology
- Environmental Health
Background:
- Public bathrooms present unique challenges, especially for individuals with illnesses requiring frequent use.
- Existing evaluations of public bathrooms lack a user-centered perspective.
Purpose of the Study:
- To develop and validate a new scale for assessing user perspectives on public bathroom attributes.
- To identify key domains relevant to public bathroom evaluation.
Main Methods:
- A 14-item scale with three domains (privacy, ease of use, cleanliness) was developed.
- Factor validity was tested on a sample of 654 healthy individuals and 155 bathroom-dependent individuals.
Main Results:
- Bathroom-dependent individuals reported higher values for privacy and cleanliness compared to healthy individuals.
- Female participants consistently scored higher across all evaluated domains.
- The study confirmed a three-factor structure for the public bathroom evaluation scale.
Conclusions:
- This research presents the first validated scale for assessing user value in public bathrooms.
- Privacy and cleanliness are critical factors, particularly for bathroom-dependent populations.
- The findings highlight the need for improved public restroom design considering diverse user needs and gender differences.
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