Medical students' experiences and needs from written reflective journal feedback
Lior Rozental1, Dafna Meitar1, Orit Karnieli-Miller1
1Department of Medical Education, Sackler Faculty of Medicine, Tel Aviv University, Tel Aviv, Israel.
Medical students found feedback meaningful when it was supportive, validating emotions, and sharing experiences. Impersonal or critical feedback was detrimental to learning and motivation.
Area of Science:
- Medical Education
- Professional Development
- Communication Skills
Background:
- Reflective ability is crucial for medical professionalism and communication.
- Written reflective journals are used to enhance this skill, with feedback being essential.
- Educators face challenges in anticipating student reception of their feedback.
Purpose of the Study:
- To examine medical students' experiences with educators' written feedback on reflective journals.
- To identify components of feedback that students perceive as meaningful or less meaningful.
- To understand student needs regarding feedback on reflective writing.
Main Methods:
- Qualitative immersion/crystallization analysis of 60 feedback texts provided to 15 medical students.
- Analysis of student-identified meaningful and less meaningful feedback.
- In-depth semi-structured interviews to explore student experiences with feedback components.
Main Results:
- Meaningful feedback included supportive statements, emotion legitimization, shared experiences, reflective questions, and focus on student concerns.
- Less meaningful feedback was characterized by detachment, impersonal tone, criticism, and brevity.
- Positive feedback components increased engagement; negative components decreased attention and effort.
Conclusions:
- Effective reflective feedback requires supporting students emotionally and intellectually.
- Feedback should validate student experiences and encourage deeper reflection.
- A self-assessment mnemonic ('FEEDBACK') was developed to aid educators in providing constructive feedback.
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