[Online conversations to understand the disease and promote the doctor-patient relationship.]

An anthropologist's approach to patient engagement is different from that of other professionals. An anthropologist is used to asking himself apparently trivial questions that help deconstruct cultural constructs. In his work, narrative medicine has a fundamental importance: it is a clinical-assistance intervention methodology that allows you «to acquire, understand, integrate the different points of view of those involved in the disease and in the treatment process» (Italian Health Institute). Digital technologies help integrate psychosocial components with biological and clinical ones, allowing a matching between the patient and the doctor free from the tight spaces and times of the clinic.