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Capability Sensitive Design for Health and Wellbeing Technologies.

Naomi Jacobs1

  • 1Department of Philosophy and Ethics, and Human-Technology Interaction, Eindhoven University of Technology, Eindhoven, The Netherlands. n.jacobs@tue.nl.

Science and Engineering Ethics
|November 18, 2020
PubMed
Summary

Capability Sensitive Design (CSD) merges Value Sensitive Design with capability theory to ethically assess technology, especially for health and wellbeing. This framework addresses human diversity and structural injustices in design, as shown with a mental health chatbot.

Keywords:
Capability approachCapability sensitive designDesign frameworkEthicsEthics by designValue sensitive design

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Area of Science:

  • * Technology Ethics
  • * Human-Computer Interaction
  • * Social Implications of Technology

Background:

  • * Existing design methodologies like Value Sensitive Design (VSD) often overlook human diversity and structural injustices.
  • * Martha Nussbaum's capability theory offers a framework for assessing human flourishing and wellbeing.
  • * There is a need for design frameworks that proactively address ethical considerations and social impact in technology.

Purpose of the Study:

  • * To introduce and elaborate on the Capability Sensitive Design (CSD) framework.
  • * To demonstrate CSD's utility in normatively assessing technology design, particularly for health and wellbeing applications.
  • * To highlight CSD's advantages over traditional VSD by accounting for human diversity and structural injustices.

Main Methods:

  • * Conceptual framework development by integrating Value Sensitive Design (VSD) with capability theory.
  • * Application of the Capability Sensitive Design (CSD) framework to a hypothetical design case: a mental health therapy chatbot.
  • * Comparative analysis of CSD against the standard VSD approach using the design case.

Main Results:

  • * The Capability Sensitive Design (CSD) framework provides a robust method for ethically evaluating technology design.
  • * Applying CSD to a mental health chatbot design revealed its effectiveness in addressing human diversity and potential injustices.
  • * CSD demonstrates superior ability to integrate capability considerations from the outset of the design process compared to VSD.

Conclusions:

  • * Capability Sensitive Design (CSD) offers a novel and effective approach to ethical technology design, particularly in sensitive areas like mental health.
  • * The framework's emphasis on capabilities and social justice enhances the assessment of technology's impact on human wellbeing.
  • * Early integration of capability considerations into design processes leads to more equitable and human-centered technologies.