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COVID-19 and social services in Spain
Rocío Muñoz-Moreno1, Alfonso Chaves-Montero1, Aleix Morilla-Luchena1
1Department of Sociology, Social Work and Public Health, University of Huelva, Huelva, Spain.
Plos One
|November 18, 2020
Summary
COVID-19 significantly impacted Spanish social service professionals, who felt essential yet faced challenges. Many workers reported negative effects on their work and well-being, with a critical view of mitigation measures.
Area of Science:
- Social Sciences
- Public Health
- Sociology
Background:
- COVID-19 pandemic led to a state of alarm in Spain.
- Social services and their workers were deemed essential for vulnerable populations.
- Ensuring continuity of care was critical during the crisis.
Purpose of the Study:
- To analyze the impact of COVID-19 and the state of alarm on Spanish social service professionals.
- To identify the profile of professionals most affected by the crisis.
- To evaluate the effectiveness of measures implemented to protect professionals and users.
Main Methods:
- An ad hoc online questionnaire was administered.
- 560 social service professionals (public and private sectors) across Spain participated.
- The questionnaire covered socio-demographics, professional impact, knowledge of safety measures, personal development, and care adaptation.
Main Results:
- The study identified professionals most affected by the crisis, noting mental and emotional consequences.
- Professionals reported significant changes in their work functions and professional development.
- A tendency was observed for professionals to view mitigation measures negatively.
Conclusions:
- Spanish social service professionals experienced substantial impacts from the COVID-19 pandemic and state of alarm.
- The crisis affected professionals' well-being and professional practice, highlighting the need for targeted support.
- Professionals' negative evaluation of mitigation measures suggests a need for improved strategies in future crises.
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