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Polite Speech Emerges From Competing Social Goals
Erica J Yoon1, Michael Henry Tessler1, Noah D Goodman1
1Department of Psychology, Stanford University.
Polite language use, often imprecise, arises from balancing three goals: conveying information, kindness, and self-presentation. A probabilistic model accurately predicts these choices in social situations.
Area of Science:
- Cognitive Science
- Linguistics
- Social Psychology
Background:
- Human language efficiently transmits information.
- Speakers often use imprecise or indirect language for politeness.
- The rational basis for polite speech remains unclear.
Purpose of the Study:
- To investigate the rational machinery underlying polite language use.
- To model the tradeoff between communicative goals in speech acts.
- To explain the subtlety and richness of social language.
Main Methods:
- Developed a probabilistic model of utterance production.
- Formalized the tradeoff between three communicative goals: information, kindness, and self-presentation.
- Tested the model's predictive accuracy in socially sensitive situations.
Main Results:
- The model accurately predicts human utterance choices in social contexts.
- Polite speech emerges from the competition of the three modeled goals.
- The full model significantly outperforms variants lacking one or more goals.
Conclusions:
- Polite language is a rational outcome of competing communicative objectives.
- A utility-theoretic approach explains nuanced social language use.
- This framework advances the understanding of speech acts and social interaction.
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