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Topical Review: Crowdsourcing as a Novel Approach to Qualitative Research
Erica Sood1,2,3,4, Tim Wysocki1, Melissa A Alderfer1,4
1Center for Healthcare Delivery Science, Nemours Children's Health System.
Journal of Pediatric Psychology
|November 25, 2020
Summary
This study introduces a five-phase crowdsourcing approach for qualitative data collection from hard-to-reach populations. This method is efficient and feasible for engaging diverse stakeholders in research.
Area of Science:
- Qualitative research methodology
- Public health research
- Digital health
Background:
- Engaging hard-to-reach populations in research presents significant challenges.
- Traditional qualitative data collection methods may not effectively reach these groups.
- Crowdsourcing offers a novel avenue for online qualitative data acquisition.
Purpose of the Study:
- To present a structured, five-phase methodology for employing crowdsourcing in qualitative research.
- To detail the practical and ethical considerations associated with this approach.
- To demonstrate the utility of crowdsourcing for engaging underrepresented populations.
Main Methods:
- A five-phase crowdsourcing methodology was developed: Preparing, Forming Crowds, Collecting Data, Analyzing Data, and Disseminating Findings.
- Iterative stakeholder feedback was integrated throughout all phases.
- The approach was informed by experiences in studies involving type 1 diabetes and congenital heart disease.
Main Results:
- The five phases provide a systematic framework for online qualitative data collection.
- Key practical and ethical issues identified include stakeholder diversity, participant engagement, methodological transparency, and limited personal contact.
- Iterative feedback loops enhance the robustness of the collected data.
Conclusions:
- Crowdsourcing represents an innovative, efficient, feasible, and timely strategy for qualitative research.
- It effectively engages hard-to-reach populations, overcoming traditional barriers.
- This methodology facilitates broader and more inclusive participation in research endeavors.
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