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Finding a New Normal: Hospital Governance Best Practices during COVID-19
1The inaugural general counsel at The Ottawa Hospital in Ottawa, ON. She advises on law, risk, privacy, governance and policy. She is also adjunct faculty in the Faculty of Law at the University of Ottawa, affiliated with the Centre for Health Law, Policy and Ethics. She can be reached by e-mail at nymartin@toh.ca.
Abstract:
COVID-19 is a significant risk that compels hospital boards to react in an agile manner. Good governance requires active and effective oversight as hospitals continue to manage the pandemic for an indefinite period. Emerging from the first wave of COVID, in the context of continuously evolving restrictions, hospital boards must transition from interim solutions to sustainable practices. This new environment requires agile practices grounded in clear roles, sound structures and transparent processes. Boards can seize this opportunity to reflect on best practices, extract underlying principles of good governance and elevate these practices into a "new normal" governance environment.
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