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Pattern-IT: A method for mapping stakeholder engagement with complex systems.

Hannah Devine-Wright^1,2

¹Trinity College Dublin, Dublin College Green, Dublin 2 DO2 PN40, Ireland.

|December 9, 2020

Summary

Pattern-IT is a novel participatory method combining card sorting and mapping sentences to understand complex systems. This adaptable approach explores relationships between people, technologies, and concepts in various research settings.

Keywords:

Card sorting Co-creation Mapping sentences Multiple sorting task Stakeholder engagement Workshop

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Area of Science:

Social Sciences
Systems Engineering
Human-Computer Interaction

Background:

Complex systems involve intricate relationships between people, technologies, and concepts.
Understanding these relationships is crucial for effective system design and implementation.
Existing methods may not fully capture the nuanced interactions within these systems.

Purpose of the Study:

To introduce and evaluate Pattern-IT, a novel participatory method for exploring relationships in complex systems.
To demonstrate the adaptability of Pattern-IT across different research aims (exploratory, descriptive, interpretative).
To apply Pattern-IT in the context of Smart Local Energy Systems (SLES) implementation.

Main Methods:

Pattern-IT integrates established card sorting techniques with mapping sentences.
The method is co-created, adaptable, and can be used with individuals or groups, online or in-person.
This study utilized a face-to-face, moderated group setting with physical cards.

Main Results:

Pattern-IT effectively illuminates the relationships between people, technologies, and concepts.
The method facilitated exploration of engagement between project partners and the public in Smart Local Energy Systems (SLES) implementation.
Mapping sentences served as a valuable organizing and data-generating tool within the Pattern-IT framework.

Conclusions:

Pattern-IT offers a flexible and engaging participatory approach for studying complex systems.
The method's adaptability makes it suitable for diverse research contexts and objectives.
Pattern-IT provides a novel way to co-create understanding of human-technology-concept interactions.