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Physical violence and verbal abuse against nurses working with risk stratification: characteristics, related factors,

Joyce Borges Ceballos¹, Oleci Pereira Frota¹, Hevelyn Francielle Soares Souto Nunes¹

¹Universidade Federal de Mato Grosso do Sul. Campo Grande, Mato Grosso do Sul, Brazil.

Revista Brasileira De Enfermagem

|December 18, 2020

Abstract

Objective:

to analyze the characteristics, related factors, and consequences of physical violence and verbal abuse against nurses working with risk stratification.

Methods:

a cross-sectional, descriptive and quantitative study carried out with 80 nurses who work with risk stratification in emergency services. Data were collected using an adapted instrument and analyzed using (uni)bivariate inferential statistics.

Results:

companions were the main perpetrators of verbal abuse (86.1%); and patients inflicted physical violence (100%). Professionals with up to five years of experience are 74% less likely to suffer physical violence (p=0.029). Women suffer 5.83 times more verbal abuse than men (p=0.026). Sadness (15.8%) and fear of the aggressor (15.3%) were the main consequences of verbal abuse; and fear of the aggressor (22.2%) and stress (22.2%) were results of physical violence.

Conclusion:

violence is influenced by institutional, professional and client aspects. Therefore, coping with it requires multidimensional strategies.

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