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Workshops as Tools for Developing Collaborative Practice across Professional Social Worlds in Telemonitoring.

Niels Christian Mossfeldt Nickelsen1, Roland Bal2

  • 1School of Education, Aarhus University, 2400 NV Copenhagen, Denmark.

International Journal of Environmental Research and Public Health
|January 1, 2021
PubMed
Summary

Telemonitoring for chronic obstructive pulmonary disease (COPD) patients involves complex collaboration. Workshops revealed that technology and systems, not just people, hinder effective teamwork in healthcare innovation.

Keywords:
COPDcare ethicscollaborative practicejoint actionlearningsocial world analysistelemonitoringworkshops

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Area of Science:

  • Healthcare innovation
  • Sociology of health
  • Digital health adoption

Background:

  • Home-based telemonitoring is increasingly used by patients with chronic obstructive pulmonary disease (COPD).
  • Understanding the perspectives of different professional groups on 'good care' is crucial for effective telemonitoring implementation.

Purpose of the Study:

  • To explore the concept of good care from the viewpoints of three professional groups involved in telemonitoring for COPD patients.
  • To analyze the challenges and opportunities for collaboration across different professional 'social worlds' within telemonitoring services.

Main Methods:

  • A workshop was conducted, featuring pre-workshop interviews on patient flow and participant-generated photos illustrating life with telemonitoring.
  • The workshop utilized a symbolic interactionist approach, viewing it as a learning event focused on reflexivity and joint action.
  • Discussions centered on the collaborative potential and barriers between the three professional groups' social worlds.

Main Results:

  • Collaboration across professional social worlds is hindered not only by human factors but also by technological and systemic elements (e.g., applications, standards, financial arrangements).
  • Technological intensification in healthcare presents unique learning challenges within complex collaborative environments.

Conclusions:

  • Workshops are effective tools for understanding how professional groups adapt to new technologies like telemonitoring.
  • Facilitating joint action among diverse professional groups is a primary challenge in technology-driven healthcare innovation.