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Published on: August 1, 2019
A Redesigned Order Entry System for Reducing Low-Value Preprocedural Cardiology Consultations: Quality-Improvement
David E Winchester1, Leigh Cagino1
1Malcom Randall Veterans Affairs Medical Center, Gainesville, FL, United States.
This study assessed the impact of a redesigned electronic order entry system on preprocedural cardiology consultations. The system aimed to guide clinicians toward appropriate referrals and reduce low-value consultations. The researchers compared consultation patterns before and after implementation. They found that the number of preprocedural consultations did not decrease. However, the number of electronic consultations increased by 13.6%. No adverse events were reported, and clinicians did not express concerns about the process change. The findings suggest that electronic consultations may improve clinic access and reduce travel burdens for patients.
Area of Science:
- Healthcare quality improvement
- Cardiovascular medicine
Background:
Preprocedural cardiac evaluations often lead to outpatient cardiology visits. Many of these consultations are low-risk and unnecessary. Reducing low-value consultations can ease time and travel burdens for patients. Prior research has shown that geographic spread affects patient access. No prior work had resolved how to guide clinicians toward appropriate referrals. This gap motivated a study of an electronic order entry system. The study aimed to assess whether an algorithm could reduce unnecessary consultations. The study also examined whether electronic consultations could improve access. The goal was to evaluate the impact of a redesigned system on consultation patterns.
Purpose Of The Study:
The study aimed to assess the impact of a redesigned electronic order entry system on preprocedural cardiology consultations. The system was designed to guide clinicians toward appropriate referrals. The goal was to reduce low-value consultations and improve patient access. The study compared consultation patterns before and after implementation. The focus was on whether the algorithm changed consultation types. The study also examined whether electronic consultations increased. The motivation was to reduce unnecessary travel and time for patients. The researchers sought to evaluate the algorithm’s effect on clinic workflow.
Main Methods:
The study used a retrospective review of cardiology consultations. Data were collected from in-person and electronic consultations. The period before and after algorithm implementation was compared. A custom electronic database stored the data. The researchers reviewed 603 consultations before implementation. Of these, 89 were preprocedural evaluations. After implementation, 360 consultations were reviewed. The proportion of preprocedural consultations was analyzed. The study also tracked the number of electronic consultations.
Main Results:
Before implementation, 14.7% of consultations were preprocedural evaluations. Of these, 43.8% were electronic consultations. After implementation, the proportion of preprocedural consultations remained unchanged. The number of electronic consultations increased by 13.6%. The postintervention period saw 13.0% preprocedural consultations. No adverse events were reported by ordering clinicians. No concerns were raised about the process change. The increase in electronic consultations may have improved clinic access.
Conclusions:
The algorithm did not reduce the number of preprocedural cardiology consultations. However, the number of electronic consultations increased significantly. This may have improved access and reduced travel burdens for patients. The study found no adverse effects from the system change. No feedback from clinicians indicated dissatisfaction. The findings suggest electronic consultations could enhance clinic efficiency. The algorithm’s design aimed to guide appropriate referrals. The results highlight the potential of electronic tools in healthcare.
Frequently Asked Questions
The system increased electronic consultations by 13.6% but did not reduce preprocedural cardiology consultations.
Consultations were tracked using a custom electronic database on internal servers.
Electronic consultations may reduce travel burdens and improve clinic access for patients.
No adverse events were reported by ordering clinicians during the postintervention period.
43.8% of preprocedural consultations were electronic before the algorithm was implemented.
The findings suggest electronic consultations may improve clinic access and reduce travel burdens.
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