Improving inclusion and integration of immigrants through a voluntary workplace charter

The communities of Banff, Canmore, Lake Louise, and Kananaskis are home to some of Alberta's most popular tourist attractions. In recent years, the area has seen a significant increase in foreign-born residents. The Bow Valley Immigration Partnership (BVIP) brings together immigrants and stakeholders from multiple sectors to identify and implement strategies to promote integration.

In collaboration with community service agencies and local employers, we developed the Bow Valley Workplace Inclusion Charter (WIC), a set of voluntarily adopted policies designed to increase inclusive practices in the workplace and promote integration of newcomers into the community. We then recruited and supported several employers in the area to make and implement specific commitments related to improving social determinants of health such as working conditions, social inclusion, education, and social support networks for immigrant workers.

Eight Bow Valley employers, providing work for 38% of workers in the area, were enrolled in the pilot program. Mid-course evaluation identified facilitators and barriers to implementation of the WIC. At the conclusion of the pilot period, we evaluated the commitments implemented by each signatory to the WIC. Six of 8 employers fulfilled at least 5 commitments as articulated in the WIC, and 4 employers fulfilled 10 or more commitments.

The WIC is a novel way of partnering with employers, community service agencies and immigrant workers to create inclusive workplace practices and improve integration of immigrants into the community. The WIC also has the potential to be adapted to address the needs of other equity-seeking groups who bring diversity to the workplace.