[Parents' satisfaction in onco-hematology units]

Area of Science:

• Pediatric Oncology
• Healthcare Quality Improvement
• Patient Experience

Background:

• Parental satisfaction is a key indicator of healthcare quality, especially in pediatric oncology.
• Parents often provide feedback on care for children unable to communicate their experiences.
• Identifying areas for improvement in pediatric cancer care is crucial.

Purpose of the Study:

• To evaluate parental satisfaction with pediatric oncology care.
• To explore the relationship between parental satisfaction and sociodemographic variables.

Main Methods:

• A cross-sectional observational study was conducted.
• Parents of children undergoing cancer treatment were surveyed.
• The Cuestionario de Calidad de Cuidados de Enfermería (CUCACE) assessed satisfaction and experience.

Main Results:

• 24 parents participated, reporting high average scores for experience (88.99) and satisfaction (87.01) via CUCACE.
• All participants viewed their child's treatment positively, but 41.7% felt it could be enhanced.
• No correlation was found between parental satisfaction and sociodemographic factors.

Conclusions:

• Parents of children with cancer generally express high levels of satisfaction with the care received.
• Enhancing information provision and communication between medical staff and parents is recommended.
• Further research may explore specific communication strategies to improve care delivery.