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Communication of bad news in relation with surgery or anesthesia: An interdisciplinary simulation training program
Claire Szmulewicz1, Pascal Rouby2, Caroline Boyer1
1Service de Gynécologie Obstétrique, Hôpital Bicêtre, Groupe Hospitalo-Universitaire Paris Saclay, AP-HP, F-94276, Le Kremlin Bicêtre, France.
This study found that an interdisciplinary simulation program improved residents' communication skills when disclosing patient harm. While residents initially reported significant practice changes, long-term retention of these skills was less pronounced.
Area of Science:
- Medical Education
- Patient Safety
- Communication Skills Training
Background:
- Disclosure of patient harm is challenging due to guilt and liability fears.
- Effective communication is crucial for patient trust and medical ethics.
- Previous training methods have shown limited long-term impact.
Purpose of the Study:
- To develop an interdisciplinary simulation program for communicating patient harm.
- To evaluate the impact of this simulation on residents' communication abilities.
- To assess the retention of learned skills over 3-6 months.
Main Methods:
- 80 residents from gynecology/obstetrics and anesthesiology participated in role-playing scenarios.
- A modified SPIKES protocol and video analysis assessed communication skills and interdisciplinary relations.
- Long-term impact was evaluated via self-assessment and video analysis at 3-6 months.
Main Results:
- High satisfaction (9.1/10) with the simulation training.
- Empathic attitudes were high in life-threatening scenarios but lower in less severe ones.
- Residents reported immediate improvements in communication and practice changes, with positive but reduced long-term reports.
Conclusions:
- Residents need further training to master critical communication skills for disclosing patient harm.
- The interdisciplinary approach to breaking bad news was perceived as beneficial.
- Simulation is a valuable tool for improving patient harm disclosure communication.
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