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Technology can enhance compassion education for health professionals, but balancing online and in-person learning is key. Careful adaptation is needed to ensure technology supports, rather than hinders, compassionate care training.

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Area of Science:

  • Healthcare Education
  • Medical Humanities
  • Digital Health

Background:

  • Compassion is vital in healthcare, but promoting it through education faces dissemination challenges.
  • Technology-enhanced learning offers potential for scaling compassion education for health professionals.

Purpose of the Study:

  • To explore how technology influences the delivery of compassion education for health professionals.
  • To identify challenges and opportunities in adapting compassion curricula for online environments.

Main Methods:

  • Constructivist grounded theory methodology.
  • Semistructured interviews with 13 participants experienced in compassion education design and evaluation in Ontario, Canada.
  • Inductive analysis of interview data using constant comparative analysis.

Main Results:

  • Participants expressed ambivalence towards technology, noting both its constraints on human interaction and its necessity for future education.
  • Technology can increase accessibility and learner comfort with vulnerability in compassion education.
  • Key elements for advancing compassion education include addressing technological ambivalence, improving facilitation, and balancing online and face-to-face learning.

Conclusions:

  • Technology can enhance compassion education, but deliberate efforts are needed to maintain human connection.
  • Evidence-informed adaptation requires balancing technology with face-to-face interaction.
  • Further research is needed to address uncertainties regarding technology's role in compassion education.