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Workplace harassment: The leadership factor.
11349Athabasca University, Athabasca, Alberta, Canada.
Healthcare Management Forum
|January 20, 2021
Summary
Healthcare workplace harassment is prevalent, compromising patient care and professional well-being. Addressing bullying is crucial for maintaining ethical standards and ensuring patient safety within healthcare organizations.
Area of Science:
- Healthcare Management
- Occupational Health
- Medical Ethics
Background:
- Healthcare is characterized by a mission of care and compassion.
- Despite this mission, the healthcare sector exhibits high rates of workplace harassment.
- Harassment, regardless of the perpetrator's position, undermines core healthcare values and intentions.
Purpose of the Study:
- To highlight the detrimental impact of workplace harassment and bullying in healthcare.
- To emphasize the role of health leaders in addressing this issue.
- To underscore the ethical imperative and organizational necessity of tackling harassment.
Main Methods:
- Qualitative analysis of the impact of workplace harassment on healthcare professionals.
- Review of existing literature on workplace bullying in clinical settings.
- Discussion of the strategic implications for healthcare leadership.
Main Results:
- Workplace harassment negatively affects the mental health of healthcare professionals.
- Compromised mental health increases the likelihood of medical errors.
- Fear and distraction stemming from bullying directly impair the quality of patient care.
Conclusions:
- Failure to address workplace harassment leads to complacency and organizational damage.
- Effective intervention requires leadership commitment, enforced standards, and accountability.
- Proactive measures against harassment are essential for patient safety, organizational integrity, and societal well-being.
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