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Published on: August 1, 2019
Interventions supporting cost conversations between patients and clinicians: A systematic review
Francisco J Barrera1,2,3, Oscar J Ponce1,4, Nataly R Espinoza1
1Knowledge and Evaluation Research (KER) Unit, Mayo Clinic, Rochester, MN, USA.
Interventions can increase the frequency of patient-clinician cost conversations, but evidence is limited. More high-quality studies are needed to assess the impact on financial outcomes and patient satisfaction.
Area of Science:
- Health Services Research
- Medical Economics
- Patient-Centered Care
Background:
- Financial toxicity in healthcare impacts patient treatment adherence and outcomes.
- Cost discussions between patients and clinicians are crucial for aligning care with financial realities.
- Existing interventions aim to facilitate these essential conversations.
Purpose of the Study:
- To identify and evaluate the effectiveness of interventions supporting patient-clinician cost conversations.
- To synthesize evidence on the impact of cost communication strategies in healthcare settings.
Main Methods:
- Systematic literature search across multiple databases (Embase, MEDLINE, Cochrane, Scopus) up to January 2020.
- Inclusion criteria focused on studies involving clinician-patient cost communication interventions.
- Data extraction and risk of bias assessment were conducted independently and in duplicate.
Main Results:
- Four non-randomized studies involving 1327 patients were included, primarily from US primary care and oncology settings.
- Interventions included decision aids with cost information, staff training, and direct patient information delivery.
- All interventions increased the frequency of cost conversations but showed no significant effect on out-of-pocket costs, satisfaction, or adherence.
Conclusions:
- The current evidence base is small and carries a high risk of bias.
- A consistent increase in cost conversation frequency was observed across interventions.
- Higher-quality research is necessary to determine the true impact on conversation quality and patient-reported outcomes.
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